Privacy Policy
Effective Date: 23/05/2025
At Wheelacart ([www.wheelacart.co.za](https://www.wheelacart.co.za)), your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
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1. Information We Collect
We collect the following types of information:
1.1. Personal Information:
When you register on our site, place an order, or interact with us, we may collect:
* Name
* Email address
* Phone number
* Billing and shipping address
* Payment information (processed securely through third-party payment gateways)
* IP address
1.2. Non-Personal Information:
We may collect non-personally identifiable information such as:
* Browser type
* Operating system
* Pages visited
* Referring website
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2. How We Use Your Information
We use your information to:
* Process and fulfill your orders
* Communicate with you about your purchases and account
* Respond to your inquiries
* Improve our website and services
* Send marketing emails (only if you opt-in)
* Prevent fraud and ensure secure transactions
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3. Sharing of Information
We do not sell or rent your personal information. We may share your information with:
* Trusted third parties: such as payment gateways, delivery services, and marketing partners—only to the extent necessary to provide our services.
* Legal obligations: when required by law or to protect our rights and property.
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4. Cookies
We use cookies to enhance your experience on our site. Cookies help us remember your preferences, track website performance, and analyze site traffic. You can disable cookies in your browser settings, but this may affect site functionality.
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5. Data Security
We take reasonable precautions to protect your personal data. Our website uses SSL encryption and complies with applicable data protection laws. However, no method of transmission over the internet is 100% secure.
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6. Your Rights
You have the right to:
* Access the personal data we hold about you
* Request correction or deletion of your data
* Withdraw consent at any time (for marketing or otherwise)
* Lodge a complaint with the relevant data protection authority in South Africa
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7. Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices of such third-party sites.
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8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
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9. Changes to This Policy
We may update this policy occasionally. When we do, we will revise the “Effective Date” at the top. We encourage you to review this policy regularly.
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10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Wheelacart
Email: admin@wheelacart.co.za
Phone/WhatsApp: +27 786 1516 99
Website: https://www.wheelacart.co.za
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